3. WARRANTY POLICY
Product Warranties
Products supplied are covered by the manufacturer’s warranty where applicable.
Typical warranty periods may include:
Solar Panels – 10 to 25 years
Inverters – 2 to 10 years
Batteries – 1 to 10 years depending on type
Modirong Solar acts as a facilitator of manufacturer warranty claims.
Warranty Exclusions
Warranty may be void where damage is caused by:
- Tampering or unauthorised opening
- Incorrect installation
- Incorrect wiring
- Overloading
- Grid instability
- Lightning damage
- Water damage
- Power surges
- Environmental conditions
- Customer misuse
Battery Conditions
Battery performance depends on:
- Depth of discharge
- Charging cycles
- Load demand
- Environmental temperature
- Charging configuration
Battery runtime is not guaranteed and will vary depending on system usage.
Mixing batteries from different manufacturers or capacities is not recommended.